FAQS

FAQs & General Information

Refunds & Exchanges

We hope you will be completely delighted with your order.

Unfortunately due to hygiene reasons we cannot offer refunds or exchanges on products unless they have been deemed faulty.

If you have any questions or concerns please do not hesitate to contact us at info@luvia.ca

Amending Or Cancelling Your Order

Once your order is complete, you can no longer add items, or change your order.

If you want to add items to your order, you should place another order within 24 hours of your original order, then contact us at info@luvia.ca or (905)483-1062 with both order numbers, and we will be happy to refund you the additional delivery charge.

You should be able to cancel your order within 24 hours of placing your order, but sometimes our warehouse is really quick at getting the orders out the door and they could have already dispatched it to you, if this is the case we would be unable to cancel it. However, you can return the parcel to us as long as it is has not been opened, postage prepaid.

Returning Your Faulty Product

Our returns are usually processed within 7-10 working days from when they arrive back to us. Your returned items will be assessed and accepted if they are deemed as faulty.

Once the refund has been processed, any funds due should appear on your bank statement within 5-21 business days (Please note that refund times are dictated by the card issuers and are outside our control).

When returning your faulty products please include the invoice with the details of the products you are returning and enclose a detailed note with your returned parcel.

Please include a convenient telephone number and your email address in case we need to contact you regarding your return. We strongly recommend that you obtain a postage receipt from the Post Office with a tracking number. We are responsible for your parcel only once it has been received into our hands. Items lost in transit will not be treated as returned.

Make sure your items are securely wrapped and send your return to:

Luvia Beauty Products Inc.

143 Westheights Dr.

Kitchener, ON

Canada

N2N 1K2

Luvia Beauty Products Inc. terms and conditions contents

  1. Introduction

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Privacy Policy

This privacy policy discloses the privacy practices for luvia.ca. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  • What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
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    Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

• See what data we have about you, if any.

• Change/correct any data we have about you.

• Have us delete any data we have about you.

• Express any concern you have about our use of your data.

Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 905-483-1062 or via email.

 

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In order to use this website, a user must first complete the registration form. During registration a user is required to give certain information (such as name and email address). This information is used to contact you about the products/services on our site in which you have expressed interest. At your option, you may also provide demographic information (such as gender or age) about yourself, but it is not required.

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We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we’ll use this information to contact you.

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This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

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From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Ask a Question

Should you have any concerns or are interested in any more information about the production or Luvia Beauty Products we would be happy to answer them. Please do not hesitate to contact us.

Luvia is committed to providing you with superior products, sourced from around the globe. Our cosmetics and personal care products are created with pure essential oils, dried plant extracts and other natural components, along with safe and effective synthetic ingredients. See the list below for details on specific ingredients. Items in green are derived from natural sources, while items in black are safe synthetics.

INGREDIENTS
· Derived from natural ingredients
· Safe synthetics

Ingredients List

Abyssinian mustard oilmoisturizes, smooths, and makes the skin’s protective layer neutral instead of acidic. Contains a unique combination of fatty acids, which improves skin regeneration, tone and resilience. It also enhances the appearance of nails and cuticles.

Achillea Millefolium Extract (aka Yarrow plant extract) – balances skin functions making it a great natural ingredient to use on acne prone and oily skin. It soothes itchy, dry skin, relieves minor skin irritations, heals damaged skin and stimulates the growth of new skin cells.

Alcohol EthoxylateNatural alcohol ethoxylatesare used as nonionic surfactants and help products to foam.

AlmondsAlmonds are packed with antioxidants, including Vitamin E, plus a variety of protective phytochemicals. Almond oil is light and so gentle that it is recommended for massaging newborn babies.

Aloe Barbadensis Extract (aka Aloe Vera) this extract from the leaves of the Aloe Vera plant deeply moisturizes and softens the skin. It also stimulates vital cell functions that improve the skin’s condition.

Alpha-Isomethyl Iononeis used as a fragrance in aftershave lotions, bath products, bubble baths, hair care products, moisturizers, perfumes and colognes, shampoos and skin care products.

Amyl Cinnamal (aka alpha-amylcinnamic aldehyde) – is a fragrance ingredient that has a floral scent reminiscent of jasmine. It is used in bath products, shampoos, and various body and hand products.

Anise Alcohol (aka Aniseed) – is derived from Anise—a flowering plant in the family Apiaceae native to the eastern Mediterranean region and Southwest Asia. With a scent  similar to star anise, fennel, and licorice, it is used in cosmetics, personal care products, and skin care products as a fragrance ingredient.

Apricot Kernels (aka Prunus armeniaca) The apricot kernel is the soft part within the seed of the apricot. It is rich in iron, potassium as well as phosphorus, and one of the most effective sources of vitamin B17 (amygdalin).

AquaWater

Ascorbyl PalmitateAscorbyl palmitate is an ester formed from ascorbic acid and palmitic acid creating a fat-soluble form of vitamin C. The antioxidant activity of vitamin C protects against UV-induced damage caused by free radicals.

Avena Sativa Kernel – Avena Sativa (Oat) Kernel Meal and Colloidal Oatmeal are both ground kernels of oats. Colloidal is often used to relieve minor skin irritation and itching due to poison ivy or insect bites. It can also be used as a soak, compress, or wet dressing.

Avocado Kernel Oil –Oil made from an avocado pit that deeply penetrates and nourishes the skin. Avocado oil contains lecithin, an essential fatty acid, as well as, vitamins A,C, E, and D.

Babassu Oil -Babassu oil comes from the fruits or nuts of Babassu palm trees, which are native to northern and central regions of Brazil.  Richin anti-oxidants and Vitamin E, this oil helps prevent the growth of free radicals in tissues. Its phytosterols protect collagen and reduce the effects of aging. The high concentration of lauric acid is a natural antibacterial agent.

Beeswax (aka Cera Alba) – This natural wax is produced in the hives of honey bees. Beeswax moisturizes skin and it also acts as an emulsifier holding water and oil ingredients together.

Benzyl Alcohol – Benzyl alcohol is a colorless liquid with a mild, pleasant aroma. A natural component of several essential oils, including ylang ylang, jasmine and styrax, it is also a preservative approved for use in organic cosmetics.

Benzyl Benzoate is a salicylic acid benzyl ester, a chemical compound that occurs naturally in a variety of plants and plant extracts. It is mainly used as a fragrance and solvent (helps other ingredients dissolve into a solution).

Benzyl Salicylate is a fragrance ingredient and acts as an ultraviolet light absorber. It is a naturally occurring component of essential oils, such as cananga and ylang ylang oils.

Bergamot essential oil is a cold-pressed essential oil made from the rind of a bergamot orange.

Betaine (aka Trimethyl Glycine or Glycine Betaine) – An amino acid that primarily functions as a humectant and anti-irritant in cosmetic products.

Betula Albaleaf Extract (aka Birch Extract) is a botanical ingredient derived from the leaf and bark of the White Birch Tree. It is often administered as a natural medicinal skin treatment because it helps facilitate the excretion of fluids and promote metabolic activity. With anti-inflammatory and skin soothing properties, it is often used to treat eczema, psoriasis, and warts. This extract contains vitamins B1, B2, A, C and E as well as antioxidants that are beneficial for anti-aging and retaining youthful, radiant skin.

Birch leaf extract – SEE Betula Alba leaf Extract

Butyrospermum Parkii Butter (aka Shea Butter) – Shea butter is a moisturizing emollient that softens the skin and offers UV protection. It is a naturally occurring fat, derived from the nut of the Karite tree (Butyrospermum parkii).

Calcium Sodium BorosilicateIn cosmetics and personal care products, Calcium Sodium Borosilicate and Calcium Aluminum Borosilicate thicken and improve consistency.

Calendula Officinalis Flower (aka Marigold Flower) – The extract from these bright yellow flowers has antimicrobial and analgesic properties. It is mainly used as a skin conditioning agent, anti-inflammatory, wound healing agent, and fragrance additive.

Camellia Sinesis Leaf (aka Green Tea Leaf) A significant amount of scientific evidence points to the antioxidant and anti-carcinogenic properties of green tea. Green tea extract can decrease wrinkles and slow down skin aging.

Camellia Sinesis Leaf Water – SEE Camellia Sinesis Leaf.

Green Tea Extract – SEE Camellia Sinesis Leaf.

Camomile extractMade from the petals of the Camomile (Daisy) plant, this extract softens, moisturizes, and soothes the skin. It can be used for treating dry, irritated skin.

Camomilepetals –SEE Camomile Extract

Caprylic (aka Capric Triglyceride) – Derived from coconut oil and glycerin, it’s considered an excellent emollient and skin-replenishing ingredient. Caprylic’s blend of fatty acids helps skin to retain moisture and look smoother. It can also be used as a thickener.

Carboxaldehyde – See Hydroxyisohexyl3-Cyclohexene Carboxaldehyde

Calcium Hydroxide (aka Slaked Lime) – is a compound created by mixing calcium oxide with water. The resulting substance is a white powder or crystal with strong alkaline properties that control the PH balance of products.

Centaurea Cyanus Flower Water – See Cornflower Water

Centraurea Cyanys Flower – See Cornflower

Cera Alba (aka Beeswax)Natural wax produced in the hives of honey bees. Beeswax moisturizes skin and it also acts as an emulsifier holding water and oil ingredients together.

Cetearyl Alcohol is an emulsifier which prevents oil and water from separating. In creams and lotions, it supports the main emulsion system and gives texture to the product. It also thickens conditioners.

Chamomilla Recutita Flower or Extract (aka Matricaria) The flowers of the Chamomile plant have anti-inflammatory and anti-bacterial properties.

Cinnamal – See Hexyl Cinnamal.

Cinnamyl AlcoholA fragrance ingredient and flavoring agent.

CitralCitral, or 3,7-dimethyl-2,6-octadienal or lemonal, is a naturally occurring or synthetically produced scent ingredient.

Citric Acidis an organic acid and preservative which occurs naturally in citrus fruits.

Citronellolis a colorless liquid with a sweet, rose-like odor. It is a component of essential oils including rose, geranium, neroli, chamomile, tagetes, lemongrass, basil and lavender.

Citrus Aurantium Amara (Neroli) Flower Oil – An essential oil produced from the blossom of the bitter orange tree. Its scent is sweet and somewhat metallic with green and spicy facets.

Citrus Aurantium Amara Flower Water (aka Neroli) Bitter orange flower water

Citrus Aurantium Bergamia Peel Oil (aka Bergamot orange) Citrus bergamia is a fragrant fruit the size of an orange, with a yellow color similar to a lemon. The oil is used as a natural scent ingredient.

Citrus Aurantium Dulcis Peel Powder is a powder from the peel of the Bergamot orange.

Citrus Grandis Peel Oil (aka Grapefruit) –This extract of the seeds, fruit pulp, and the white membrane found underneath the peel of the grapefruit has a high concentration of vitamin C and vitamin E, and contains several antioxidants.Scientific studies have shown that GSE has strong antibacterial, antiviral, and antifungal properties. Oil from grapefruit peel also has a high concentration of citric acid, an alpha hydroxy acid (AHA), which increases the formation of skin cells and promotes the growth of collagen. These effects create a firmer, fresher skin tone and appearance. A natural astringent, GSE also reduces oiliness.

Cocamidopropyl Betaineis an organic compound derived from coconut oil and dimethylaminopropylamine. A natural surfactant that may be used as an emulsifier, detergent, foaming or wetting agent.

Coco Glucosides – Derived from coconut oil and fruit sugar. Works as a surfactant, foaming agent, conditioner and emulsifier. It helps increase the foaming capacity of a solution, and is particularly useful in hair care products, in which it has the ability to smooth out the hair structure and increase manageability. As an anionic surfactant, it mildly cleanses the skin/hair by helping water to mix with oil and dirt so that they can be rinsed off. As an emulsifier, it keeps the oil and water parts of an emulsion from separating, and it also enhances the properties of primary cleansing and moisturizing agents contained in a product.

Cocoa butter is a pale-yellow vegetable fat derived from the cocoa bean. Cocoa butter heals, tones, moisturizes and improves elasticity of skin.

Coconut oil –is an edible oil extracted from the meat of mature coconuts harvested from the coconut palms. With its excellent antioxidant and antibacterial properties, it is used to treat skin problems including psoriasis, dermatitis, eczema and other skin infections. Coconut oil is often used in soaps, lotions, and creams, as well as for haircare products.

Cocos Nucifera Fruit Powder (aka Coconut) –  is an extract of the meat of the coconut, Cocos nucifera. It is a conditioning agent and antioxidant.

Cocos Nucifera Oil – SEE Coconut Oil

Cornflower – A light blue flower native to Europe with skin-soothing properties. Cornflower contains curative glycosides and is also enriched with flavonoids, pectin, tannin, vitamins and mineral elements (potassium, magnesium, ferrous, zinc, selenium). Soothes, refreshes, and cleanses skin. Also improves complexion and skin tone. Cornflower regulates sebaceous gland secretion, narrows enlarged pores, improves lymph drainage and reduces swelling around the eyes.

Cornflower Water– SEE Cornflower

Coumarin – is a fragrant organic chemical compound with a sweet, vanilla-like aroma. It is naturally occurring in many plants including lavender, licorice, strawberries, apricots, cherries, cinnamon, and sweet clover.

Cramble Abyssinica Seed Oil (aka Abyssinian Seed Oil)– is a natural seed oil with an ultra-light, non-greasy feel that contains a strong concentration of Omega 9. Cramble abyssinica rapidly penetrates the outer layers of the skin to deeply nourish and protect it against dehydration. Since it closely mimic shuman sebum, this oil can control the overproduction of sebum, which helps to reduce acne. With its silky texture, this oil is an effective natural alternative to silicone in skincare products.

Cyclomethicone – is a conditioning agent, solvent, humectant, and viscosity controlling agent.

Cymbopogon Schoenanthus Leaf (aka Lemongrass Leaf) – Used as fragrance in cosmetics, lemongrass helps prevent the growth of some bacterium and yeast. It also has antioxidant properties.

Cymbopogon Schoenanthus Oil -SEE Cymbopogon Schoenanthus Leaf

Denatonium Benzoate (aka Alcohol or Alcohol Denat)- functions as an anti foaming agent, astringent, solvent or viscosity decreasing agent in cosmetics and personal care products.

DimethiconeAn anti-foaming agent, skin protectant and skin and hair conditioner, dimethicone prevents water loss by forming a hydrating barrier on the skin.

Disodium Lauryl Sulfosuccinateis a degreaser, emulsifier, and foaming agent.

Ethylhexylglycerinis a conditioning agent and preservative.

Eucalyptus essential oil Derived from the leaves of a fast-growing evergreen tree native to Australia, eucalyptus oil has antibacterial properties and it stimulates the immune system.

Eugenol – is a chemical found in many plants, herbs and spices—clove is the best natural source of this powerful antioxidant that has anti-microbial, anti-bacterial, and anti-fungal properties.

Farnesolis present in many essential oils and is used to accentuate the odors of sweet, floral perfumes.

Fatty Alcohol Ethoxylate – Natural fatty alcohols are produced by the reduction of fatty acids. Both synthetic and natural alcohol ethoxylates are used as nonionic surfactants that act as wetting and cleaning agents in cosmetics.

Fructose – is a fruit sugar used as a flavouring, a humectant, and skin conditioner in cosmetics and personal care products.

Geraniol is a colorless liquid that has a sweet, rose-like scent and occurs naturally in essential oils, such as geranium, rose, and lemon. It is used as a fragrance.

Glycerine – Glycerine is a clear, viscous liquid, which dissolves completely in water. This naturally occurring substance was traditionally obtained from animal fat or vegetable oils as a by-product of soap making. The glycerine found in Luvia products is entirely vegetable-based. As a humectant, glycerine transports ingredients, such as aloe gel or fruit juices, into the skin where their beneficial effects can be utilized. It is very mild and non-irritating.

Glyceryl Polyacrylate – a film-forming substance which is added to cosmetic products to help produce a continuous film when applied on skin, hair, or nails.

Glyceryl Stearateacts as a lubricant on the skin’s surface to give the skin a soft and smooth appearance. It also slows the loss of water by forming a barrier on the skin’s surface.

Glycine – This amino acid functions primarily as a hair or skin conditioning agent.

Grape Seed Oil- contains unsaturated fatty acids, which are essential for the normal skin lipid exchange. It participates in the process of formation of collagen and elastin. Grape seed oil also improves metabolism in the cells and neutralizes toxins. It moisturizes and regenerates skin, protects from age spots, and prevents premature aging.

Grapefruit Essential Oil – An extract of the seeds, fruit pulp, and the white membrane found underneath the peel of the grapefruit, which has a high concentration of vitamin C and vitamin E plus several antioxidants. Scientific studies have shown that GSE has strong antibacterial, antiviral, and antifungal properties. Oil from grapefruit peel also has a high concentration of citric acid, an alpha hydroxy acid (AHA), which increases the formation of skin cells and promotes the growth of collagen. These effects create a firmer, fresher skin tone and appearance. A natural astringent, GSE also reduces oiliness.

Green Tea Leaf Water is an aromatic water obtained from green tea leaves through distillation. It contains green tea essential oil which tones, refreshes, and cleanses the skin. Green tea is a strong antioxidant that stimulates the skin’s microcirculation processes and prevents early aging.

Helianthus Annus Seed Oil (aka Sunflower Seed Oil) – This non-volatile, non-fragrant plant oil is used as an emollient in cosmetics. Sunflower seed oil can help replenish and soothe skin. It’s a rich source of fatty acids, including linoleic acid, and is excellent for dry skin.

Hexyl Cinnamal– This aroma substance is found naturally in the essential oil of chamomile. Largely used as a scent ingredient.

Hibiscus Petals– Grown around the world, beautiful hibiscus flowers bloom in a variety of colours including red, yellow, and pink. Hibiscus has a natural component that inhibits the break down of skin’s precious elastin, which combats aging and firms the skin. The organic acids in this flower, including citric acid and malic acid, also help to accelerate cell turnover, resulting in more even-toned skin. The antioxidants in hibiscus fight damaging free radicals while the naturally high mucilage content helps the skin retain moisture.

Hippophae Rhamniodes Extract (aka Sea Buckthorn Extract) is well-known today for its healing and rejuvenating effects on the skin. When used topically, it’s a great natural cleanser and exfoliator. It can also help heal burns, cuts, wounds, sunburn, rashes, and other types of skin damage.

Honeyenriches and nourishes the skin, enhances cell activity and facilitates recovery of the skin.

Hydrogenated Vegetable Oil – Vegetable Oil and Hydrogenated Vegetable Oil slow the loss of moisture from the skin by forming a barrier on the skin’s surface.

HydroxycitronellalA viscous, colorless, oily liquid with a sweet aroma reminiscent of linden or lime blossomthat occurs naturally in lime, lemon, sweet orange, petitgrain, sandalwood, tangerine and ylang-ylang essential oils. It can be used as a scent ingredient in many types of fragrances—floral or fresh.

Hydroxyisohexyl 3-Cyclohexene Carboxaldehyde is a fragrance and masking ingredient that has been used in many skin care products since its development in the 1960s. This combination of myrcenol and acrolein is valued for its long-lasting, powerful scent reminiscent of Lily of the Valley.

Isoeugenol is a fragrance ingredient that occurs naturally in the essential oils of plants such as ylang-ylang (Cananga odorata).

Jasmine Flower- The Jasmine flower releases its fragrance at night after the sun has set, especially when the moon is waxing towards fullness. It is used as a fragrance in cosmetics.

Jasminium Officinale Flower – SEE Jasmine Flower

Jojoba Oil – This melted vegetable wax is found in the seeds of the jojoba plant, which is an evergreen woody shrub that grows in hot desert areas in places like California, Arizona, and Mexico. It’s colourless, odorless and is packed with almost all of the essential vitamins and minerals needed for healthy hair and skin, including vitamin E, B-complex, copper, zinc, selenium, iodine, and chromium.

Kaolinnatural clay which provides important minerals, draws out impurities, and detoxifies for maximum skin health. It is the mildest of all clays and is suitable for people with sensitive skin. It helps stimulate circulation to the skin while gently exfoliating and cleansing it. It is suitable for all skin types.

Konjac Powder – This soluble fiber from the Konjac root is used as a natural thickener.

Lac Powder (aka Buttermilk Powder or Dried Buttermilk) – A cosmetic ingredient that conditions the skin.

Lactic Acid –One of the most popular alpha hydroxy acids (AHAs) in skin care today, this powerful ingredient helps reduce acne breakouts and the appearance of wrinkles and other signs of aging.

Lauric Acid –Lauric acid is a natural fatty acid found in coconut oil. Coconut oil has grown in popularity as a nutritious oil that can be used to improve skin health and condition dry hair.

Lavandula Angustifolia Flower (aka Lavender Flower)Used medicinally for centuries, lavender is reputed to have relaxing and healing properties. It can help relieve headache, migraines, insomnia, and anxiety.

Lavandula Angustifolia Oil (aka Lavender Flower) – This essential oil improves microcirculation which nourishes and soothes the skin. Lavender oil also prevents cracking between fingers and on foot soles. It has antibacterial and skin rejuvenating properties.

Lavender Flower Water – Aromatic water obtained from lavender flowers through distillation, contains lavender essential oil.  It tones, softens, refreshes and gently cleanses the skin. Improves skin structure and appearance.

Lecithin – Derived from natural sources such as soybeans, eggs, milk, and sunflowers, lecithin has emulsification and lubricant properties, and is a surfactant.

Lemongrass – Used as fragrance in cosmetics, lemongrass helps prevent the growth of some bacterium and yeast. It also has antioxidant properties.

Lemongrass essential oil – SEE Lemongrass.

Limonene – is a scent ingredient and solvent naturally occurring in the rind of citrus fruit.

Linalool – is a naturally occurring terpene alcohol found in many flowers and spice plants. Used as a scent ingredient.

Linden Flowers – The dried flowers, leaves, and wood of linden trees are used medicinally. Linden is packed with antioxidants including quercetin and kaempferol—which act as free radical scavengers and are effective in protecting the skin against signs of aging.

Luffa Cylindrica Fruit (Also spelled loofah) – When dried into a sponge, this fibrous tropical and subtropical fruit in the cucumber family can be rubbed on the skin and used to remove dead cells.

Macadamia Oil- Macadamia oil is expressed from the nut meat of the macadamia (macadamia integrifolia) tree. It effectively protects the skin against aging, peeling, and damage. This light weight oil is rich in fatty acids, including Palmitoleic Acid (anti-aging properties), Oleic Acid (regenerating and moisturizing properties) and Linoleic Acid, which helps prevent trans-epidermal water loss.

Macadamia Ternifolia Seed Oil – SEE Macadamia Oil

Magnesium Chloride – is a salt that is highly soluble in water. It is used as a flavouring and thickening agent in cosmetics.

Magnesium Nitrate – is a salt that readily dissolves in water and ethanol. It is used as a skin-conditioning agent.

Malva Sylvestris Flower (aka Malva flower) – This flower is often added to herbal teas to relieve coughs and soothe the respiratory system when aggravated by conditions such as bronchitis, asthma, and emphysema. It is used as decoration in Luvia products.

Mangifera Indica Seed Butter (aka Mango Butter) – This substance is derived from mango pits, contains valuable fatty acids, vitamins, and antioxidants which have great protective, regenerating, and moisturizing properties for the skin. Mango butter is also a surfactant cleansing and emulsifying agent and it thickens products.

Mango Butter – SEE Mangifera Indica Seed Butter

Marigold Extract(aka Calendula)The extract from these bright yellow flowers has antimicrobial and analgesic properties. It also regenerates the skin.

Marigold Petals– SEE Marigold Extract

Maris Sal (Also known as Dead Sea Salt) – This salt from the Dead Sea contains Calcium, Zinc, Magnesium, Potassium, Sulfur, Phosphorus, Sodium, Lithium, Boron, Bromine, Strontium, Manganese and many other skin-enriching minerals.

Mentha Arvensis Leaf (aka Mint) – a scent ingredient that also helps to relieve acne, itching, rashes, and other skin issues.

Mentha Arvensis Leaf Oil – SEE Mentha Arvensis Leaf

Mentha Piperita Leaf (aka Peppermint Leaf) – A hybrid species of spearmint and water mint, peppermint has a calming effect and gives a cooling sensation, which can relieve sore muscles and soothe irritated skin. It also has antimicrobial properties.

Mentha Piperita Oil – SEE Mentha Piperita Leaf

Nettle Leaf Extract- is derived from the leaves of nettle shrub. The extract contains active compounds that reduce inflammation.

NiacinamideInositol – Niacinamide, also known as vitamin B3, is an effective skin-restoring agent that reduces the appearance of fine lines and wrinkles, hyperpigmented spots, red blotchiness, and skin sallowness (yellowing). It can also alleviate some symptoms of rosacea. Inositol is a naturally occurring substance that has properties like a B vitamin. As a humectant, it helps to retain moisture in the skin and hair. It is also an anti-inflammatory agent and offers mild UV protection.

Oak Bark Extract- has an antiseptic and anti-inflammatory effect; it also reduces sweat.

Oat flakes – have a high content of amino-acids, vitamins (B and E), minerals and trace elements – primarily iron, magnesium, calcium and zinc. Oat ingredients are helpful for dry, flaky skin and have anti-inflammatory properties.

Oleyl Erucateis derived from oleyl alcohol, which is obtained mainly from fish oil. It contains excellent skin-smoothing properties. The wax ester, based on long-chain, unsaturated fatty acids and alcohols, protects the skin from drying out and supplies it with special lipid components similar to jojoba oil.

Orbignya Oleifera Seed Oil – See Babassu Oil

Panthenol – During oxidation, panthenol is converted to Vitamin B5 or pantothenic acid. It possesses regenerative properties, humidifies and softens skin.

Papaver Somniferum Seed – SEE Poppy Seeds.

Parfum – is the generic name for the ingredient Naticide. It is currently the most ‘natural’, safe, gentle and effective preservative available to cosmetic manufacturers. Naticide is a vegetable-based fragrance which also acts as a very effective broad-spectrum anti-microbial preservative.

Pentasodium Pentetate – Pentasodium Pentetate is a chelating agent that deactivates metallic ions, such as calcium and magnesium, so that they don’t get deposited on the skin or hair. It also binds iron and copper to prevent the oxidative deterioration of cosmetics and personal care products.

Peppermint – A hybrid species of spearmint and water mint, peppermint has a calming effect and gives a cooling sensation, which can relieve sore muscles and soothe irritated skin. It also has antimicrobial properties.

Peppermint Essential Oil – SEE Peppermint.

Persea Gratissima Oil – SEE Avocado Oil.

Phenoxyethanol – is used as an anti-bacterial agent in cosmetics, as well as a stabilizer in perfume.

Phytic Acid is a unique natural substance found in plant seeds. It is one of the gentlest of all the acids; it’s great for those with sensitive skin or those with rosacea. It has moisturizing and sebum control effects and acts as a skin lightening agent.

Polysorbate 20 – is a surfactant whose stability and relative non-toxicity allows it to be used as a detergent and emulsifier in several domestic, scientific, and pharmacological applications.

Poppy Seeds – contain plant-derived chemical compounds with anti-oxidant, disease-preventing, and health-promoting properties. The seeds are an excellent source of B-complex vitamins such as thiamin, pantothenic acid, pyridoxine, riboflavin, niacin, and folic acid.

Potassium Sorbate – This potassium salt of sorbic acid is a mild preservative used in cosmetic and skin care formulas, as a safer alternative to parabens, to protect products from spoiling.

Propylene Glycolis a clear, odorless, and tasteless liquid that is recognized as safe for use in foods, cosmetics, and medicines. Propylene glycol is a humectant, which means it helps the skin to absorb moisture and transport water-based ingredients into the skin.

Prunus Amygdalus Dulcis Oil (aka Sweet Almond Oil) – is a pale, colorless, or straw-colored oil extracted from ripe seed kernels that have been dried. Sweet almond oil contains linoleic, oleic, and palmitic acids or triglycerides. It has a mild, nutty scent that is pleasant. When applied topically, nutrients in the almond oil—including calcium, magnesium, phosphorous, plus vitamins E, B9 (Folate) and B12—nourish the skin.

Prunus Armeniaca Seed Powder (aka Apricot Seed Powder) – When ground, apricot seeds form tiny spheres that are gentler on skin than other seeds used for exfoliation in skincare products. As the powder removes dead cells, it helps to create a clearer complexion.

Quercus Robur Bark Extract – is an extract of the bark of the English oak (Quercus robur). This extract has astringent qualities that soothe and help to heal eczema and other skin inflammations. It also has antimicrobial and antiviral properties.

Rosa Damascena Flower (aka Damaskrose, or Rose of Castile) – is a rose hybrid, derived from Rosa gallica and Rosamoschata. Damask rose helps to normalize the activity of the sebaceous and the sweat glands. It also prevents dryness, and it tones, moisturizes, refreshes and cleanses the skin.

Rosa Damascena Flower Water– SEE Rosa Damascena Flower

Rose Petalsare used as a decoration to give a fresh, natural look.

Sage Leaf Extract– is an oil extracted from a perennial, evergreen subshrub, with woody stems, greyish leaves, and blue to purplish flowers. Sage stimulates blood circulation, softens and soothes the skin.

Salvia Officinalis Extract: SEE Sage Leaf Extract

Sea SaltNaturally abrasive, sea salt removes dead cells and increases blood flow when gently rubbed on the skin. Salt nourishes and calms the skin as it cleanses and polishes.

Sesamum Indicum Seed (aka Sesame Seeds)These pale-yellow seeds contain oil that can be used as a natural binder, emulsifier, conditioner, surfactant, and thickener.

Shea Butter (aka Butyrospermum Parkii Butter)This fatty substance, derived from the Shea nut, stimulates collagen synthesis, reduces wrinkles, eliminates irritation and heals micro-cracks. It also whitens pigmentation spots and evens out skin tone. Shea butter is quickly absorbed and it moisturizes and softens the skin.

Simmondsia Chinesis Seed Oil (aka Jojoba Seed Oil) is extracted from the seeds of the jojoba plant, which is an evergreen woody shrub that grows in hot desert areas in places like California, Arizona, and Mexico. It’s colourless, odorless and is packed with almost all the essential vitamins and minerals needed for healthy hair and skin including vitamin E, B-complex, copper, zinc, selenium, iodine, and chromium. This gentle ingredient is suitable for all skin types—even the most sensitive.

Sodium Ascorbyl Phosphate – is a naturally occurring substance that resembles a white powder made of tiny crystals. The ingredient is used widely by the skin care industry. This ingredient is a salt of ascorbic acid (Vitamin C) and is used as an antioxidant.

Sodium Benzoate – is widely used as a preservative. Benzoic acid occurs naturally at low levels in cranberries, prunes, plums, cinnamon, ripe cloves, and apples.

Sodium Bicarbonate (aka Baking Soda) is a white crystalline powder that is widely used in cosmetics and personal care products to control the acid-base balance, or as a mild abrasive, or deodorant agent.

Sodium Chloride (aka salt, common salt, table salt or halite) – occurs naturally in seawater as halite. It is used to thicken cosmetics or personal care products.

Sodium Cocoamphoacetate – is a coconut oil-derived surfactant, foam booster and conditioning agent used in a variety of cosmetics and personal care products, particularly in face cleansers, scrubs and shaving creams, due to its gentleness and ability to add “slip” to the formula, making the product glide smoothly on skin.

Sodium CocoylIsethionate – is a sodium salt derived from coconut oil. It’s a common replacement for animal-derived ingredients like sodium tallowate, which is derived from cattle and sheep. Sodium isethionate is used as a surfactant, in soaps and cleansers, to lower the surface tension of water, which makes the cleanser easier to spread on your skin. It also helps water and oil to bond.

Sodium Hyaluronatesafe and effective moisturizer and has the ability to bind and hold onto significant amounts of water.

Sodium Hydroxidean inorganic compound used to control the pH levels or serve as a buffering agent in cosmetics and personal care products. It was historically used in the formulation of soaps, but is currently seen in a variety of formulas, including bath products, cleansing products, fragrances, makeup, nail products, skin care products, etc.

Sodium Lactate – is sodium salt of lactic acid, which is naturally produced when the sugars in corn and beets are fermented. This liquid salt speeds up cold process soap making and produces firmer bars that last longer. It is also an effective humectant that helps to strengthen the skin’s moisture barrier.

Sodium Laurate – is an anionic surfactant found in many personal care products (soaps, shampoos, toothpaste etc.) that is used as an effective foaming agent.

Sodium Laureth Sulfate (aka Sodium Lauryl Sulfate) – Like all surfactants, sodium laureth sulfate is partly water-soluble and partly oil-soluble. This property helps oil and water to mix together and be dispersed. Surfactants trap oil-based dirt from hair and enable it to be rinsed away. Sodium laureth sulfate also creates foam in personal care products. This effective cleanser has been used for more than sixty years as a shampoo ingredient.

Sodium Laureth-5 CarboxylateA very mild surfactant with good emulsifying properties, and not affected by water hardness.

Sodium Lauryl Sulfate – SEE Sodium Laureth Sulfate

Sodium Lauryl Sulfoacetate – is an organic salt with a sweet, pleasant odor. It is used as a surfactant in cosmetics and personal care products to emulsify ingredients or to create foam.

Sodium Olivate (aka Olive Oil) – is obtained from the ripe fruit of the olive. Olive oil is packed with anti-aging antioxidants and hydrating squalene, making it superb for hair, skin, and nails. In cosmetics and personal care products, it is used as a surfactant and thickening agent.

Sodium PCA – is the sodium salt of pyroglutamic acid, which is an uncommon amino acid found naturally in the tissues and skin of mammals. It can also be prepared from an amino acid found in vegetables, fruits, grasses and molasses. Sodium PCA is used to moisturize skin and hair and to enhance its appearance.

Sodium Polyacrylate (aka waterlock) – is a sodium salt of polyacrylic acid. It can absorb as much as 200 to 300 times its mass in water and can be used as an emulsifying stabilizer and thickener.

Sodium Stearate – A white, solid substance, this sodium salt of stearic acid is a common and important component of soap.

Sodium Thiosulfate – is a crystalline, inorganic salt that dissolves well in water. It has antifungal properties.

Sorbitol –This sugar alcohol, that occurs naturally in many fruits and berries, has a sweet flavor and is also a good texturizing agent and humectant. It is used in chewing gums, sweets, frozen desserts, biscuits, as well as pharmaceuticals and health care products. It has been a considered a safe synthetic for fifty years and is approved by worldwide authorities including the EU, FDA and World Health Organization.

Stearic Acid –is one of many fatty acids that occur naturally in various animals and plants, including cocoa butter and vegetable fats. In cosmetic products, stearic acid is usually a thickener or hardener—it helps a bar of soap retain its shape.

Stearyl Alcohol – helps to form emulsions and prevent emulsions from separating into their oil and liquid components. This ingredient also reduces the tendency for finished products to generate foam when shaken.

Sucrose (aka sugar, table sugar, cane sugar, or beet sugar) – is used as a flavouring or a humectant in cosmetics and personal care products.

Sunflower petals – are a decorative element added to Luvia bath creamers for their bright appearance and scent.

Synthetic DyesCI14720, CI 15985, CI 16255, CI 17200, CI 19140, CI28440, CI 42051, CI 42090, CI 75120, CI 75130, CI 75470, CI 75815, CI 77891. Used for colouring.

Tea tree essential oilis derived from the leaves and twigs of the Melaleuca Alternifolia, a tree that is native to Australia. Tea tree oil has anti-bacterial and antimicrobial properties.

Tetrasodium EDTA – A water-soluble ingredient used in cosmetics and personal care products because of its ability to sequester metal ions and allow them to remain in formulas but lose their ability to react with other ingredients. This property softens water, preserves mixtures, prevents microbial growth, and improves stability when products are exposed to air.

Tetrasodium Etidronate – SEE Tetrasodium EDTA

Theobroma Cacao Seed Butter – SEE Cocoa Butter

Tilia CordataFlower – SEE Linden Flowers

Tin Oxide –  Naturally found in mineral form, this inorganic oxide is used as a bulking agent and to reflect light.

Tocopherol (akaVitamin E)- is a fat-soluble vitamin, found in vegetable fats and oils, dairy products, meat, eggs, cereals, nuts, and leafy green and yellow vegetables. A powerful, natural antioxidant, vitamin E protects cells from free radicals, stimulates blood circulation, strengthens metabolism and maintains moisture in the to player of the skin, which improves elasticity.

Urtica DioicaExtract  (aka Nettle Plant) – is an herbaceous perennial flowering plant with astringent properties that are effective in improving acne and eczema.

Vitamin C – is a strong antioxidant that protects molecules of proteins, fats, carbohydrates and nucleinic acids from destruction by free radicals. Vitamin C also restores other antioxidants—especially vitamin E. It is necessary for synthesis of collagen.

Vitamin E – SEE Tocopherol

Vitis Vinifera Seed Oil – SEE Grape Seed Oil

Xydroxycitronellal – SEE Hydroxycitronellol

Zea Mays Starch (aka Corn Starch) – is a natural ingredient derived from corn that is used to thicken cosmetics and personal products.

Zingiber Officinale Root Powder (aka Ginger Root Powder) – is derived from ginger root and has anti-inflammatory, anti-oxidant, analgesic, and antibacterial properties.